Refund and Returns Policy for Championhato
Effective Date: December 31, 2024

At Championhato, we are committed to ensuring customer satisfaction. This Refund and Returns Policy outlines the terms and conditions under which refunds and returns are processed. By purchasing from us, you agree to the terms outlined below.

Contact Information

Eligibility for Refunds and Returns

You may request a refund or return under the following conditions:

  1. Defective or Damaged Products: If the product is delivered in a defective or damaged condition.
  2. Incorrect Item Received: If the item delivered does not match your order.
  3. Change of Mind: Returns for unused and unopened items may be accepted within [Insert Timeframe, e.g., 14 days] of receipt.

Conditions for Returns

To be eligible for a return:

  • The item must be unused and in its original packaging.
  • Proof of purchase (receipt or order confirmation) must be provided.

Non-Returnable Items

The following items are not eligible for return:

  • Perishable goods.
  • Customized or personalized items.
  • Sale or clearance items.

How to Request a Refund or Return

To initiate a refund or return, please:

  1. Contact us via email at info@championhato.net or call (518) 864-5441.
  2. Provide your order number and reason for the request.
  3. Ship the product to the address provided by our customer service team (if applicable).

Refund Process

  • Refunds will be processed once the returned item is inspected and approved.
  • Refunds will be issued to the original payment method within [Insert Timeframe, e.g., 5-10 business days].

Shipping Costs

  • Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect.
  • Original shipping charges are non-refundable unless the return is due to an error on our part.

Exchanges

If you wish to exchange an item, please follow the return process above. Once the return is approved, a replacement item will be shipped.

Policy Updates

Championhato reserves the right to update this Refund and Returns Policy at any time. Updates will be posted on this page with an updated Effective Date.

Contact Us

For questions or concerns about refunds or returns, please reach out:

Thank you for shopping with Championhato. We value your trust and are committed to providing you with high-quality products and excellent customer service.